🛡 Safe and Aware Gaming

Ensure responsible gaming at 0qqq

Play for fun, not out of addiction — 0qqq's protection tools and support team are always here for you.

Our Commitment

0qqq is a trusted online entertainment platform in Bangladesh. We believe every player deserves a safe, enjoyable, and balanced gaming experience. Responsible gaming is not just a policy — it is at the heart of everything we do.

When gambling or betting goes beyond entertainment and becomes an addiction, it can be harmful to individuals, families, and society. That is why 0qqq lets you set voluntary limits, take time-outs, and fully suspend your account if needed. Only people aged 21 or above may participate on our platform.

On this page you will find full details of all our responsible gaming policies, tools, and support. For any issue, our Bengali-speaking support team is available 24 hours a day, 7 days a week.

Important: 0qqq is only for people aged 21 and above. You must confirm your age when opening an account. Participation by minors is strictly prohibited.

Our Protection Tools

Set a Deposit Limit

Set your own limit on how much you can deposit per day, per week, or per month. A request to increase a limit takes at least 7 days to take effect, but reducing a limit takes effect immediately.

Time-Out

Take a temporary break ranging from 24 hours up to 6 weeks. During this period you will not be able to log in or place bets, but your balance will remain secure. Your account will be reactivated automatically once the break ends.

Self-Exclusion

If you feel gaming is getting out of control, you can keep your account closed for anywhere from 6 months to permanently. Once self-exclusion is active, notify the support team via live chat — they will take action immediately.

Set a Loss Limit

Set a cap in advance on the maximum amount you can lose within a given period. When the limit is reached, the system will automatically stop you from placing further bets — a highly effective tool for financial protection.

24/7 Bengali Support

Our trained support team is with you in Bengali around the clock. Talk to us openly about gaming addiction or stress — we will help you with understanding and compassion.

Minor Protection

0qqq is only for those aged 21+. To protect younger members of your household, use parental control software on your devices and keep your login details private.

Warning Signs

If any of the following signs apply to you, please seek our support right away.

  • You are spending beyond your budget or borrowing money to play
  • You are placing larger bets to try to win back money you have lost
  • You want to stop playing but cannot, or feel anxious when you try
  • You are hiding your gaming from family or friends
  • You are neglecting work, studies, or family responsibilities to play
  • You are turning to gaming to escape stress or loneliness
  • You are spending money that was meant for everyday essentials on gaming

Responsible Gaming Guidelines

Follow these guidelines for a healthy and enjoyable gaming experience.

Play only for fun — never think of it as a source of income.

Set a budget in advance and stick to it.

Take regular breaks — avoid playing for long stretches at a time.

Avoid gaming when under the influence of alcohol or substances.

Do not chase losses by putting in more money to recover what you have lost.

Remember to spend time with family and friends and keep up other interests.

If you feel there is a problem, contact our support team without delay.

Assess Yourself

Check your gaming habits

Answer the following questions honestly. If most of your answers are "yes", please seek our support.

1 Do you often end up playing for longer or spending more than you planned?
2 Has a family member or someone close to you expressed concern about your gaming?
3 Have you ever turned to gaming to forget your problems or pain?
4 When you win, do you have a strong urge to keep playing, and when you lose, do you want to get even?
5 Has gaming ever caused you relationship difficulties or financial harm?
6 Do you think it would be hard for you to stop gaming?

If two or more of the above questions are answered "yes", please contact us right now via live chat or at [email protected]. Our support team will help you without any judgement.

How to Set Limits

Using the responsible gaming tools at 0qqq is very straightforward. Follow the steps below.

01

Log In

Log in to your 0qqq account and go to Account Settings from the top menu.

02

Protection Section

Click the "Responsible Gaming" or "Protection Settings" tab — you will find all tools there.

03

Choose a Limit

Deposit limit, loss limit, time-out, or self-exclusion — choose whichever you need.

04

Confirm

Confirm the limit you have chosen. Reductions take effect immediately; increases require a 7-day wait.

For self-exclusion or an urgent account closure, contact us directly via live chat — the team is active 24/7.

0qqq's Responsibility Pledge

0qqq believes that responsible gaming is a shared effort. We see our platform purely as a place for entertainment — not a source of financial or mental harm to anyone.

Our system regularly monitors unusual gaming patterns. If a user's behaviour shows a concerning change, our team proactively reaches out to offer support.

No advertisement or promotional message at 0qqq is targeted at minors or at-risk players. Our bonuses and promotions are always offered with transparent terms and wagering requirements.

We keep every transaction and game session secure through SSL encryption and fair play assurance. Your personal information is never sold to third parties.

Contact Us for Support

Get in touch with us for any support related to responsible gaming.

Live Chat — 24/7 in Bengali

Response time: active 24/7. Chat with us in Bengali.

Enjoy Safe and Fun Gaming

Enjoy our wide game collection, cricket betting, and live casino — always responsibly.

Frequently Asked Questions

Responsible gaming means playing only for entertainment, within your own means and limits. It includes setting a budget, taking breaks, staying aware of your own behaviour, and seeking help when needed.

Log in to your 0qqq account, go to Settings > Responsible Gaming, and set your preferred daily/weekly/monthly limit under the "Deposit Limit" option. Reducing a limit takes effect immediately; a request to increase a limit takes effect after 7 days.

Your balance remains secure during self-exclusion. You can make a withdrawal once the exclusion period ends. In urgent situations, speak directly with our support team.

No, not at all. 0qqq is strictly for people aged 21 and above. Age verification is mandatory when registering an account. Any account belonging to an underage user will be closed immediately.

Yes, our support team can still reach you by email while a time-out is active. You will need to actively request that your account be reopened before the time-out ends.

Contact our support team directly — at [email protected] or via live chat. We will assess the situation confidentially and take the necessary steps. There is also an option to request limits on behalf of a family member through a third party.